Privacy Policy Page

Last Updated: 11-11-2025

1. Introduction

At Al Thabaih ("we," "us," "our," "the website," "the company"), we respect our customers' privacy and are committed to protecting their personal data. This policy outlines how we collect, use, and safeguard the personal information you provide when using our website or services.

2. Information We Collect

When you use our services, we may collect the following information:

Personal Information: Name, email address, phone number, and delivery address.
Payment Information: Payment details and invoices (handled through secure payment gateways).
Usage Information: Login data, IP address, and user activity on the website.
Cookies: We use cookies to enhance user experience and analyze website performance.

3. How We Use Your Information

We use the collected information for the following purposes:

Processing orders and delivering products to customers.
Improving our services and enhancing user experience on the website.
Communicating with customers regarding orders or promotional offers.
Complying with legal and regulatory requirements.

4. Data Protection

We implement security measures to protect personal data from unauthorized access or unlawful use. These measures include encryption technologies and cybersecurity systems.

5. Sharing Information with Third Parties

We do not sell or share your personal information with third parties, except in the following cases:

With service providers (such as delivery companies or payment gateways) to ensure efficient service execution.
When disclosure is required by law or in response to court orders.

6. User Rights

You have the right to: